FAQ

In around 4 minutes, you'll answer about 20 questions about your lifestyle, diet, goals and how you feel. Based on your answers, we'll put together a personalised pack of supplements — based on you, not on trends.

The recommendation is based on your answers, current scientific knowledge and expert assessment. We don't look at just one data point, but at the whole picture: your age, diet, activity and goals.

The test is just a tool. You can choose individual products yourself in our catalogue at any time and order them without taking the test.

Yes. Your needs change over time, so you can repeat the test whenever you like and adjust the contents of your pack to your new situation.

We focus on natural, well-absorbed forms of active ingredients from vetted European suppliers. We prioritise quality over compromise.

Yes. Our products are checked by an independent laboratory, including tests for heavy metals. The test results are part of our commitment to quality.

No. We avoid unnecessary additives, fillers and preservatives. The ingredients list contains only what genuinely belongs there.

Most of our products are suitable for vegans and vegetarians. You'll find the specific composition and any warnings on each product page.

Yes, in production we place great emphasis on a clean composition, free from GMOs and gluten. Any allergens are always listed in the product's ingredients.

We manufacture in Slovakia, under our own supervision and to ISO, GMP and HACCP standards. We develop our formulations with experts and draw on clinical studies, with MUDr. Igor Bukovský, PhD, as our medical advisor. Every production batch is checked by an independent laboratory, including HPLC analysis, which precisely measures the content of the active ingredient, and tests for heavy metals.

You'll find the recommended dosage and timing on each product page. Most supplements are best taken with food for better absorption.

Dietary supplements work gradually. With regular use, you may notice changes after a few weeks to a few months. It depends on your individual condition and lifestyle.

If you're taking medication or have a health condition, please consult your doctor or pharmacist before starting. We're also happy to help.

During pregnancy and while breastfeeding, we recommend always consulting a doctor before taking any supplements.

No. Supplements complement a balanced diet and a healthy lifestyle — they don't replace them.

Yes. You can buy every product as a one-time purchase, with no commitment at all.

With a subscription, we conveniently deliver your supplements at a regular interval and you save compared with a one-time purchase. You're fully in control of the interval and the contents. We're currently preparing the subscription and will launch it soon.

Yes. The subscription comes with no commitment. You can pause, change or cancel it at any time. No hidden conditions.

You can adjust the contents of your pack in your account, or simply contact us and we'll be happy to help.

We deliver via Packeta, either to a pickup point or by courier to your address. We usually dispatch parcels quickly, and delivery typically takes 1 to 3 working days.

Yes, shipping is free on orders over €50. We'll let you know when you reach free shipping right in your basket.

You can pay by card online. The shipping cost will be shown at checkout.

We deliver across the EU — choose your delivery country at checkout. We'll keep you posted on any further expansion.

Your purchase is covered by a 30-day guarantee. If you're not satisfied, get in touch and we'll find a solution.

Just contact us at info@sanazia.sk and we'll guide you through the return process. You'll also find the details in our terms and conditions.